In your search for a veterinary facility, we believe you expect high quality care as well as great service. 

Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care.

When you arrive at our facility for the first time you will be asked to fill out a new client form. You can save time by printing this out: New Client Form and bringing it with you to your appointment. If time allows, we will take a picture of your pet for our computer so that it prints out on your invoice and any prescriptions that may be needed.

Next, one of our friendly receptionists will admit you and your pet to an exam room and take a brief history. We will ask things like: what kind of food your pet eats, vaccination history, if your pet has been dewormed, and any other information that will be helpful to the doctor.

When the doctor arrives, they may bring an exam room assistant (ERA) with them into the room. This person will be here to assist the doctor with holding your pet if you are uncomfortable to do so or to help the doctor with getting supplies or anything alse that may be required. Having the exam room assistant present for the examination of your pet, allows the doctor to focus on their patient and spend more time with you.

If your pet is here for vaccinations, the doctor will discuss your pet's lifestyle and tailor a vaccination protocol specific to your pet's needs. Indoor cats may not require the same vaccines as outdoor cats; dogs that routinely go to dog parks and groomers or camping will need something different from a tiny chihuahua who seldom leaves the house!

If your pet is here because he or she is not well, after a full examination by the doctor you will be provided with an estimate of any treatments or procedures. The doctor will discuss this treatment plan with you and decide on the best course of action for your pet.

No matter what your pet is here for, our doctor will do a complete "nose to toes" examination. He or she will look in the eyes, ears, nose, mouth, and examine all the parts of the body. Your pet's temperature will be taken as well as their heart and lungs listened to. You might say, "I only want vaccines, why is all of that necessary?" Preventive medicine is the best medicine and can allow us to catch things earlier to help your pets live longer and healthier lives. Having a full physical exam done on your pet regularly ensures you are doing your part to keep your pet healthy.